FAQ
Find answers to common questions about our services.
Processing time is usually 24-48 hours depending on the number of clothes and fabric type. We will provide updates via SMS at each stage of the process.
Yes, we accept clothes with difficult stains. However, very severe stains may require special treatment and additional cost. We will inform you before processing.
There are no additional fees for delivery within a 5 km radius from our location. For areas beyond this radius, delivery fees will be calculated based on distance.
You can order through our app, call our phone number, or visit our location directly. We also accept orders via WhatsApp for your convenience.
Yes, we use environmentally friendly chemicals that are safe for sensitive skin. All products we use have been tested and certified.
We are fully responsible for lost or damaged clothes during the washing process. We will replace the clothes or provide compensation based on the value of the garment.
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